Shipping Information

1. Order Processing

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

During holidays, promotional periods, product launches, or periods of unusually high order volume, processing may take additional time.

2. Shipping Methods

Available shipping methods and estimated delivery times will be displayed during checkout based on your shipping address and the products in your order.

Shipping options may vary depending on destination, product availability, package size, weight, and carrier availability.

3. Shipping Costs

Shipping charges are calculated based on the destination, shipping method, order size, package weight, and other applicable factors.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable promotional terms will be displayed at the time of purchase.

4. Delivery Areas

We currently ship to eligible addresses supported by the shipping methods available at checkout.

Certain locations, territories, remote areas, military addresses, P.O. Boxes, or other restricted destinations may have limited shipping options or may not be eligible for delivery.

5. Order Tracking

When tracking information is available, it may be provided to you through your order confirmation, shipping confirmation, or other applicable communication.

Tracking information may take some time to become active after your package has been handed over to the carrier.

Delivery updates and estimated arrival dates are provided by the applicable shipping carrier and may change during transit.

6. Shipping Delays

While we work to process and ship orders promptly, delivery times may occasionally be affected by circumstances outside our control.

• Severe weather
• Carrier delays
• Natural disasters
• Holidays and peak shipping periods
• Transportation disruptions
• Incorrect or incomplete shipping information
• Customs or government processing, where applicable
• Other unforeseen circumstances

Ravji Store LLC is not responsible for delays caused by circumstances outside our reasonable control.

7. Incorrect or Incomplete Address

Please carefully review your shipping information before completing your order.

If you notice an incorrect or incomplete address, contact us as soon as possible at support@ravjistorellc.com .

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges may apply if a package needs to be reshipped due to an incorrect or incomplete address provided by the customer.

8. Lost, Stolen, or Missing Packages

If tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier's delivery details.

If you still cannot locate your package, contact the shipping carrier and our customer support team for assistance.

We will make reasonable efforts to assist with shipping-related issues, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.

9. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and its contents as soon as possible.

Contact us at support@ravjistorellc.com with your order number and clear photographs of the damaged package and product.

We will review the situation and determine the appropriate resolution in accordance with our Returns + Exchanges Policy.

10. International Shipping

If international shipping is available for your destination, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Customs requirements and delivery times vary by country. Ravji Store LLC does not control customs processing times or charges imposed by government authorities.

11. Returns and Exchanges

Shipping an item back to Ravji Store LLC for a return or exchange may be subject to separate shipping requirements and costs.

For complete information regarding eligibility, refunds, exchanges, and return shipping, please refer to our Returns + Exchanges Policy.

12. Shipping Policy Changes

Ravji Store LLC reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact our customer support team.